E-Payment of Income tax in India: Frequently asked questions

1) Can I make a payment for my client and then collect the money back from him?

See the Challan report. It prints out the details of the PAN holder along with the bank account number from which the payment was made. I think you can make payments for third party, but keep your books clean.

2) Whether it is mandatory to pay tax online?
It is mandatory for the following types of assesses to pay tax online with effect from April 1,2008.
a) All the corporate assesses.
b) All assesses (other than company) to whom provisions of section 44AB of the Income Tax Act, 1961 are applicable.
3) How can I know that I have completed tax payment ?
A challan identification number ( CIN) given to you. Keep it. You can verify your o bank statement and make sure that the tax has been paid.
4) What I should do when I file the income tax return.? I have paid the tax by online payment.
You can quote the CIN (challan identification number) in your income tax return.
5) I encounter several problems while making online payment. What I should do?
Problems can occurr at NSDL website ( during challan preparation)or at the bank’s site (during actual payment). In the first case, you can call TIN Call Center at 022-24994650 or send an email to . The subject of the email must be “e-payment”. If you encounter any problem while making payment at the banks internet site, you must contact the respective bank.

6) Whom should I contact if the counterfoil containing the CIN is not displayed on completion of the transaction?
You should contact your bank.
7) If I have misplaced my counterfoil who do I contact?

You should contact your bank.

8 ) How secure is the transmission of data to the website for e- payment?
All transmission through NSDL-TIN website is encrypted and is with Secure Socket Layer (SSL) authentication. With respect to the banks, it depends on the security measures provided by the bank for net-banking.

9) How do I contact bank ?
This file lists the address and phone number of the bank official to contact. Note that details about some banks are missing.

10) How do I check challan status?

You must be able to check it at However I could not check it as the site says no records found. May be I have to wait for a week to get it. 🙂

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